Job Description:
Key Role Description
Performs the tasks and functions required for the safe, reliable, and
compliant operation of the assigned process units through the use of
the Console and supervision of the Operators. Supports Operator
performance of daily Operator functions through coaching and
communication. Initiates work requests and coordinates daily
maintenance work including considering the impact to unit operation
and emphasizing correct practices and procedures.
Role Specific Competencies
At Monroe, we have identified eleven specific competencies we expect
all leaders of our organization to possess. These competencies are
incorporated as a part of our Selection, Performance Management/Review
and Developmental processes. The competencies and activities for this
role are detailed below:
Technical Knowledge - demonstrates the specific
skills necessary for the assignments, understands the background and
points of leverage to be effective in the role.
* Controls the console to ensure safe, environmentally compliant, and
reliable operation of the process units and supporting operators in
your Area.
* Operates process control console/Blender to meet
operating targets and product specifications; assures product quality
standards are met, examines operator sample test results, requests
special analyses, directs operating changes for quality control and
communicates operating limits with the goal of optimizing the unit
operation, and troubleshooting issues to resolve
problems.
Knowledge of Work Areas and Responsibilities -
demonstrates a clear understanding of role and responsibilities within
specific area, flexible and agile in adapting to changes or exploring
opportunities and challenges.
* Achieves safety performance by completing daily audits of alarms,
safe operating limits, critical safety device outage forms, by
identifying hazard and unsafe work, reporting, and correcting.
*
Participates in Pre-job Planning and Safety Reviews for high-risk work
activities through communication with the Area Leader, Production
Leader, Refinery Shift Leader and Operators.
* Develops and
delivers daily safety topics in area safety meetings and toolbox talks
and encourage Operator engagement in safety programs.
* Monitors
equipment for safe, compliant and reliable operating conditions
including communicating with Operators in the field
* Evaluates
the need for emergency, routine or shutdown unit operation, ensures
all safe work practices and procedures are utilized, and performs the
tasks successfully.
* Provides direct supervision over operators
working in assigned area including communicating verbal instructions
for safe and efficient operation, coordinates with Area Leader and
P&O regarding contract and labor issues, provides documentation
for incident investigations, and counsels employees on safe practices,
recommends disciplinary action as/if needed, and enforces posted
offences.
* Reinforces operator activities which includes
operators monitoring maintenance work including inspecting repair
work, confirm completion of maintenance work, and closing out the work
through shift change face-to-face communication and during shift radio
and telephone communication.
* Audits and coaches operators on
the correct adjustments, alignments and routine work practices to
understand the impact to the process and the desired targets
*
Directs start-ups and shutdowns of equipment and ensures that
procedures and practices are followed and documentation is complete.
Communications - Verbal and Written - includes
written and verbal communications, delivers presentations and has good
listening skills.
Problem Solving and Conflict Leadership - strives to
understand contributing factors, works to resolve complex situations,
and helps individuals to resolve conflicts.
Delivering Results - Sense of Urgency - defines
appropriate goals, works toward achieving goals, articulates vision
and steps for achievement, meets deadlines and provides timely status
updates and follow-through.
Teamwork/Cooperation - accountable to team, works to
meet established deliverables, appreciates view of team members and is
respectful of others.
Initiative - takes action, seeks new opportunities,
and strives to see projects to completion.
Work Reliability/Quality - strives to eliminate
errors, accurate work is a priority, and seeks opportunities to
improve product/services.
Integrity and Trust - honest, accountable, upholds
ethics standards and maintains confidentiality.
Leadership Capability - provides strong leadership,
sets a good example, skilled decision maker, motivator and encourager.
People Development/Coaching - offers feedback,
coaches employees appropriately, rewards employees wisely, takes
mentoring role, challenges and develops employees and offers
opportunity.
* Interacts with direct reports on a daily basis to
ensure clear and open communications; alignment with goals and
objectives; and to proactively address progress, concerns and questions.
